Student Financial Assistance Online


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New Schedule for SFA Online Applications, Release of Results and Opening of Appeals for AY 2019-2020

To accommodate UP Students who wish to apply for financial assistance the Office of Student Financial Assistance is opening applications on the ff dates:

Application Period January 8-13, 2020
Release of Results January 14, 2020
Submission of Appeals January 14-20, 2020

About SFA Online

Students from the University of the Philippines (UP) come from all walks of life. Some of them may not be able to afford paying the full tuition and other expenses to complete their academic requirements in the University.

To address this, UP offers different forms of student financial assistance programs. These programs provide financial support to students in need. To streamline application to these programs, UP developed the Student Financial Assistance Online (SFA Online).

The SFA Online gathers information to expedite the processing of applications from students who wish to obtain financial assistance. It is a web-based program that collects data on household income as well as the socio-economic characteristics of the household of students. These data are processed to determine the financial support that match a student’s needs.

Since 2017, the SFA Online has processed applications to the University’s Socialized Tuition System. SFA Online also assists Scholarship and Financial Assistance units to allocate scholarship slots and design support programs to applicants in need of assistance while they are in UP.

Tuition Subsidy and Financial Assistance Programs covered by SFA Online.

For AY 2019-2020, the SFA Online will support applications to the following tuition subsidy & financial assistance programs:

Socialized Tuition System

UP created the Socialized Tuition System (ST System) to reduce the cost paid by students during enrollment, based on the paying capacity of the household to which a student belongs. Through the ST System, UP may subsidize a portion or the full cost required during enrollment and, in certain cases, grant additional subsidy to waive miscellaneous fees and grant monthly cash allowances.

The ST System is open to undergraduate students, including students enrolled in Law and Medicine. The ST System was approved by the UP Board of Regents on 16 December 2013.

Donor-funded Scholarship Programs

Donor-funded Scholarship Programs are financial assistance programs funded by private individuals and organizations. These programs are managed by Scholarship and Financial Assistance units in different campuses of the University.

Applicants to donor-funded scholarship programs are required to submit application forms to Scholarship and Financial Assistance units in their campus.

To process applications, Scholarship Affairs personnel use the information submitted by students in SFA Online. Slots are assigned to SFA Online applicants that match the requirements provided in the donor-funded scholarship program guidelines.

SFA Online Application

Who can apply

The SFA Online accepts applications from:

  1. Filipino students
  2. Bonafide undergraduate UP students, including those enrolled in Law and Medicine programs of UP. Except for students of Law and Medicine, the applicant must not have a bachelor's degree. For new students, the applicant must have an admission slip.
  3. Students in need of financial assistance as determined by the guidelines that govern these financial assistance programs.

Graduate students and other UP students who are not eligible to submit entries may visit the Scholarship and Financial Assistance units in their campus for other financial assistance programs.

Application Process

All students who wish to avail tuition subsidy and financial assistance through the ST System and donor-funded scholarship programs must submit entries to the SFA Online.

Applicants to donor-funded scholarship programs are still required to submit accomplished application forms to the campus Scholarship and Financial Assistance units . Applicants may be required to submit copies of other documents (e.g. income tax return, employment contract) to their respective Scholarship and Financial Assistance units to complete the application process.

Terms and conditions before applying

UP reserves the right to determine whether the student deserves financial assistance. The OSFA, in coordination with the Offices of Student Affairs (OSAs) and campus Scholarship and Financial Assistance units, may organize fact-finding teams to check information submitted by applicants. Financial assistance may be withdrawn when a student withholds or gives false information, without prejudice to corrective measures that may be imposed by the University.

All information supplied in the SFA Online will be kept secure and confidential.

The University may use the information from SFA Online for research, with the assurance that personal details of the applicants will be kept secure.

The University may also use the information from SFA Online to process applications from students in need of other forms of financial and non-financial support while they are enrolled in UP, with the assurance that personal details of the applicants will be kept secure.

User Accounts

Students can log in to SFA Online using either their student number (and its corresponding password) or UP Mail ( account.

Student Number and PIN/Password (Password-based Accounts)

This is the only way to log in if you don't have your own UP Mail account, which is why password-based accounts are initially issued to the following students:

  • UPCAT Qualifiers
  • Incoming freshmen with newly-issued Admission Slips
  • Incoming freshmen who deferred enrolment in previous years
  • Incoming Medicine and Law students who are not yet registered in the system
  • Transferees from other schools
  • Students without admission slips but have been accepted by a UP unit as an incoming undergraduate student

Where do I get my password? If you are an UPCAT qualifier from the previous year, then your password is the 5-digit PIN included in your admission slip. Otherwise, please contact the SFA Helpdesk in your campus to create your account.

Forgot your password? Use the Forgot Password feature to get a password reset link. You can also set your own password using the Change Password feature that's available when you're logged in.

UP Mail Accounts

This is the recommended way to log in if you have your personal UP Mail account (e.g. [email protected]).

I tried to log in but the system said I'm not registered. If you can log in using your student number and password, then you can use the Link UP Mail feature to link your UP Mail to your existing SFA Online account. Otherwise, you need to contact the SFA Helpdesk in your campus to register your account in the system.

My UP Mail username recently changed and now I can't log in. Please contact the SFA Helpdesk in your campus to update the UP Mail account linked to your student number.

Forgot your UP Mail password? If you're in UP Diliman, you can email [email protected] or go to Vidal A. Tan Hall to reset your password for your UP Mail account. Contact your local Computer/IT Center if you're in another campus. Be ready to present your latest Form 5 and UP ID for verification

No UP Mail account?

  1. Proceed to your CU's IT Office.
  2. You will be asked to fill-out a Google Form.
  3. Fill-out the said form correctly and accurately.
  4. Your UP Mail account credentials will be sent directly to your personal email address (the one you indicated in the Google Form).

Frequently Asked Questions

Is SFA Online the same as Socialized Tuition System (ST System)?

No. The SFA Online is a program to collect information needed to process applications to the ST System. The ST System is just one of the financial assistance programs supported by the SFA Online.

I am applying to ST System. Do I need to submit documents to complete my application?

The ST System evaluates the need for financial support based on data submitted by the students in SFA Online.

Should the student feel they need more support, they may file an appeal through the SFA Online. During the evaluation of appeals, students may be asked to submit documents to the campus Scholarship and Financial Assistance units. These documents will be used to determine specific needs of students and support decisions of Scholarship and Financial Assistance units when granting financial and and non-financial support to the applicant.

I am applying to donor-funded scholarship programs. How are applications evaluated?

Applications are evaluated based on the Scholarship Rules that govern the selection of awardees and grantees. Scholars are determined based on the prioritization directive indicated in the scholarship program and funds provided by the donors.

The SFA Online is used to facilitate processing of applications.

In addition to inputs in SFA Online, applicants may be required to submit income information, tax documents, and/or other documents.

Where do I send my application to the ST System?

Students applying for tuition subsidy and financial assistance from the ST System must log in and fill out the forms in SFA Online.

Who can apply for financial assistance through SFA Online?

In general, UP undergraduate students, including UP Med and Law students, can submit applications through SFA Online.

Can UP Law students apply for tuition subsidy and financial assistance?

Yes. Law students may submit applications to ST System through SFA Online.

I can't log in using my Student Number & PIN/Password.

Should you encounter log-in problems, contact your campus Student Financial Assistance Helpdesk regarding your concerns.

I can't log in using my UP Mail (e.g. [email protected])?

If you are from UP Diliman, you can ask for assistance regarding your UP Mail account from the UP Mail Helpdesk ([email protected]). If you are from other UP campuses, contact your local Computer/IT Center. Be ready to present your latest Form 5 and UP ID for verification.

If you have an existing UP Mail account and you have never logged in to ST System, you need to contact the Student Financial Assistance Helpdesk in your campus to register your account.

Do I need to log in to SFA Online?

Yes. You must log in to indicate your intent to apply/not to apply to any financial assistance program in UP.

Why does my UP Mail redirect me to Google/Gmail?

UP Mail (e.g. [email protected]) is an email service available to all UP students, faculty, and staff. This email service is exclusively provided to UP for FREE by Google.

Your UP Mail account is linked to your SFA Online account. You are redirected to Google/Gmail to authenticate your account.

SFA Helpdesk

For more information on financial assistance offered by UP, contact the SFA Helpdesk in your campus.

UP Baguio
Office of the Director for Student Affairs
Head of Student Affairs Unit: Dr. Erlinda C. Palaganas (Director)
Student Financial Assistance Officer: Ms. Grace R. Tovera (Office of Scholarships & Financial Assistance)
Telephone Number: (+6374) 446.5230
Email: [email protected]

UP Cebu
Office of Student Affairs
Head of Student Affairs Unit: Prof. Ellen Grace M. Funesto (Coordinator)
Student Financial Assistance Officer: Ms. Marilou B. Mante (Scholarship Affairs & Guidance)
Telephone Number: (+6332) 232.8185 local 115
Email: [email protected]

UP Diliman - Quezon City
Office of the Vice-Chancellor for Student Affairs
Head of Student Affairs Unit: Prof. Jerwin F. Agpaoa (Vice-Chancellor for Student Affairs)
Student Financial Assistance Officers:
- Prof. Niel Kenneth F. Jamandre (Officer-in-Charge, Office of Scholarships & Student Services)
- Ms. Jocelyn N. Aberin (STFAP Section: ST System, SAGA, Student Loans)
- Mr. Aristeo E. Dacanay (Scholarships Section: UP & Donor-Funded Scholarship Programs)
Telephone Numbers: (+632) 981.8500 local 4504, 4505, 4506
Email: [email protected]; [email protected]

UP Diliman - Pampanga
UP Extension Program in Pampanga
Head of Student Affairs Unit: Mr. Arnulf Roan M. Pita (Coordinator - UP Extension Program in Pampanga)
Telephone Number: (+6345) 599.6037
Email: [email protected]

UP Los Banos
Office of Student Affairs
Head of Student Affairs Unit: Atty. Eleno O. Peralta (OIC-Director)
Student Financial Assistance Officer: Ms. Jenette Lory P. Tamayo (Scholarships & Financial Assistance Division)
Telephone Number: (+6349) 536.3212
Email: [email protected]

UP Manila
Office of Student Affairs
Head of Student Affairs Unit: Dr. Blesile Suzette S. Mantaring (Director)
Student Financial Assistance Officer: Ms. Elena M. Venturina (Scholarships & Financial Assistance Program)
Telephone Number: (+632) 526.2274
Email: [email protected]

UP Mindanao
Office of Student Affairs
Head of Student Affairs Unit: Prof. Teody Boylie R. Perez (Director)
Student Financial Assistance Officer: Ms. Maria Concetta S. Mascardo (Scholarships & Financial Assistance Division)
Telephone Number: (+6382) 293.1353
Email: [email protected]

UP Open University
Office of Student Affairs
Head of Student Affairs Unit: Ms. Yasele Irene Angela M. Yambao (Director)
Telephone Number: (+6349) 536.6001 to 6006 local 340
Email: [email protected]  

UP Visayas - Iloilo & Miagao
Office of Student Affairs
Head of Student Affairs Unit: Prof. Agustin G. Huyong (Director)
Student Financial Assistance Officer: Ms. Marites E. Geonanga (Scholarships & Financial Assistance Division in Miagao & Iloilo City)
Telephone Number: (+6333) 513.7019; 509-3417; 337-6582
Email: [email protected]

UP Visayas - Tacloban
Head of Student Affairs Unit: Ms. Shirley N. Maraya (Coordinator - UP Tacloban)
Student Financial Assistance Officer: Ms. Luz A. Sevilla (Scholarships & Financial Assistance Section in Tacloban)
Telephone Number: (+6353) 832.3045
Email: [email protected] 


(Updated 1 August 2018 /cbc)

About OSFA

The UP System Office of Student Financial Assistance (OSFA) is charged with coordinating the scholarship and financial assistance units in all constituent universities of UP. The OSFA issues policies in order to harmonize financial assistance programs in the University and provides key insights on student profile and concerns to the UP units that utilize the SFA Online database.

The OSFA is a unit supervised by the Vice President for Academic Affairs, through the Assistant Vice President for Student Affairs (AVPSA). The OSFA was the former Socialized Tuition Office (STO), which was reorganized in October 29, 2015 in order to formally establish its role as the policy and coordinating unit on student financial assistance programs in the University of the Philippines.

Strategic Direction

As a as policy and coordinating office of the University, the UP System OSFA will ensure that no qualified student will be denied access to UP due to insufficiency or lack of financial resources. It will work with all Student Affairs units, Scholarship and Financial Assistance units in UP, and the University Registrars of all campuses to help students achieve their educational goals in UP.

Strategic Commitment

In the course of supporting UP offices offering financial assistance services, the UP OSFA adheres to the following core values:

  • Commitment to ensuring affordable college education.
  • Maintain simple and efficient processes when providing financial assistance.
  • Commitment to creating a friendly, nurturing learning environment that respects the dignity of students and staff.
  • Supportive to efforts of partners who contribute to the growth of students.
  • Professional when providing financial assistance and related services to UP students and partners of UP.

Contact information

The Office may be reached through the following contact information:

Postal Address
2nd Floor, Admin Bldg., Acacia Residence Halls
University of the Philippines
Diliman Campus, Quezon City
1101 Metro Manila, Philippines

UP Diliman Trunkline: (+632) 981-8500 local 8779
Direct Inward Dialing: (+632) 981-8779

[email protected]


(Updated 26 July 2018)


To exercise and safeguard academic freedom and uphold your right to quality education, the University of the Philippines (UP) needs to process information that identifies you as an individual. UP is committed to comply with the Philippine Data Privacy Act of 2012 (DPA) in order to protect your right to data privacy.

This notice explains in general terms the purpose and legal basis for the processing of the sensitive and personal information that UP collects from users of SFA Online and applicants to the Socialized Tuition System (ST System), the measures in place to protect your data privacy, and the rights that you may exercise in relation to such information.

The term UP/University/us refers to the University of the Philippines System and Constituent University offices. The term you/your refers to SFA Online users and ST System applicants and, in the case of minors, where the context so indicates, their parents or guardians who also indicate their consent to the terms and conditions in SFA Online.


The UP System Office of Student Financial Assistance (OSFA), which is in charge of administering the SFA Online and the ST System, collects your personal information through online processing systems. The OSFA, in coordination with the Office of Student Affairs (OSA) and campus Scholarship and financial Assistance units, may organize fact finding teams to check the information submitted by applicants. In case you visit a UP Campus in order to use University facilities e.g. computer laboratories, WiFi etc to submit and check on your online application your image may be captured by UP's CCTV cameras.

When you submit entries through the SFA Online or apply for financial assistance to the ST System, you provide us through the forms you submit and sign (and in the case of minors, that your parents/guardians also sign), among others, your name, sex assigned at birth (male/female), gender identity, date of birth, and civil status. We compare such information with other information in the custody of the University e.g. information you submitted to the University Registrar of your campus in order to be able to verify your identity and prevent identity fraud.

We also ask if you are a member of an Indigenous People’s group and/or if you have any physical disability or condition. Aside from using such information to verify your identity as indicated above, such processing is also done pursuant to Section 9 of RA 9500 which requires UP to take affirmative steps to enhance the access of disadvantaged students to the University’s programs and services.

Contact information (e.g. landline, mobile number, current and permanent addresses, email addresses etc) is processed by UP in order to be able to communicate effectively with you and to enable us to contact your household in case UP needs to verify your submitted information. As a general rule, UP will inform you regarding results of your application through the email you indicated in the SFA Online.

UP processes information about your household (i.e. names of your parents or guardian, highest educational attainment, and employment status, their respective addresses, information about all the other members of the household including siblings, senior citizens etc ), household income (including if applicable pensions or other assistance received by household members), household location, properties owned ( e.g whether or not a member of the house hold owns the house you are living in , appliances, vehicles) etc goods and services used e.g. laundy, unsponsored airfare by your household to be able to determine your eligibility for financial assistance pursuant to the UP Charter and other applicable laws.

The University may compile statistics and conduct research on information collected through SFA online and field visits subject to the provisions of the DPA and applicable research ethics guidelines in order to carry out its mandate as the National University. In conducting policy and operations research in order to improve the delivery of services to students, UP will remove personal identifiers and process only aggregate or statistical information.

We require you to attest that the information that you provide us is true and correct as we also use the information in order to prevent the commission of fraud. Such processing is necessary for compliance with our legal obligation as a publicly funded University and to uphold our legitimate interest as an educational institution as well as that of taxpayers.

UP does not process your personal information to carry out any wholly automated decision-making that affects you.

When consent is the appropriate or relevant basis for collecting your personal information, the University will obtain such consent in written, electronic, or recorded form at the appropriate time. We retain your information that is processed for determining your eligibility to for financial assistance and thereafter securely dispose of the same pursuant to the provisions of applicable laws, regulations and University policy including the provisions of the National Archives Act of 2007 (RA 9470)


As a general rule, UP will only disclose your personal and sensitive personal information to third parties with your consent. The University will disclose or share such information only when required or allowed by applicable laws.

Examples of applicable laws that may require UP to disclose your information pursuant to law include the Implementing Rules and Regulations and Implementing Guidelines for the Universal Access to Quality Tertiary Education Act of 2017 (RA 10931) and the UNIFAST Act (RA 10687) . Please note that under the UNIFAST Act, among others, the UNIFAST Board is authorized under Section 15 to

   e. Promulgate the minimum guidelines, rules, and regulations for determining qualified Beneficiaries of student financial assistance for Tertiary Education;

   f. Provide general guidelines for the drawing up of contracts with the student Beneficiaries specifying the rights and obligations of the parties that may include a service clause or such other stipulations of cost recovery the Board may deem in the best interest of the public and consistent with, or responsive to, national, social, economic, and human resources development plans, subject to Section 12;

   g. Monitor, assess, and make impact evaluation of StuFAPs and projects, with the end in view of determining whether these programs shall be adopted, continued, or terminated;

Under the DPA, personal information may be processed e.g. disclosed, for instance, when it is necessary in order for UP to comply with a legal obligation; to protect your vitally important interests including life and health; necessary to respond to national emergency, public order and safety; necessary to fulfill the functions of public authority or for the pursuant to the legitimate interests of the University or a third party except where such interests are overridden by your fundamental rights.

Sensitive personal information (e.g. confidential educational records, age/birthdate, civil status, health, ethnicity) on the other hand may be processed, e.g. disclosed, when such is allowed by laws and regulations, such regulatory enactments provide for the protection of such information and the consent of the data subject is not required for such law or regulation, e.g. under the Education Act of 1982, parents have the right to access the educational records of children who are under their parental responsibility; such is needed to protect the life and health of the data subject or another person and the data subject is unable to legally or physically express consent, in the case of medical treatment, needed for the protection of lawful rights and interests of natural or legal persons in court proceedings, for the establishment, exercise or defense of legal claims or where provided to government or public authority.


Even prior to the effectivity of the DPA, UP put in place physical, organizational, and technical measures to protect your right to privacy, and is committed to reviewing and improving them, so as to be able to comply, among others, with its obligations under the applicable provisions of the Education Act of 1982 which require us to keep your educational records confidential. You may wish for instance to read UP's Acceptable Use Policy for IT Resources (AUP).

From time to time, UP posts information on relevant sites and sends emails that explain how you can secure and maintain the confidentiality of your personal information. Rest assured that UP personnel are allowed to process your personal information only when such processing is part of their official duties. The OSFA only discloses personal information needed by other offices, such as the Offices of Student Affairs and the University Registrars of the Constituent Universities, in order to perform their functions of determining eligibility for financial and other forms of student support in the event you submit entries to the SFA Online.

It is your duty to visit this site from time to time to see any updates regarding the Privacy Notice for SFA Online users and ST System applicants, including the latest information about the implementation of the Universal Access to Quality Tertiary Education Act of 2017 and the UNIFAST Act as it relates to the processing of your personal information. We shall alert you regarding changes to this Policy through this site and/or through written notices e.g. email or SMS.


SFA Online allows you to access and update the personal information you provide UP in connection with your application for financial assistance. You are duty bound to see to it that the personal and other information you provide the University is accurate and updated when the need arises.


If you have any queries or suggestions regarding this privacy notice or data privacy concerns regarding your personal information processed via SFA Online you may contact the UP System Data Protection Officer through the following:

a. Via post
2F North Wing Quezon Hall
(Admin Building) University Avenue,
UP Diliman, Quezon City 1101

b. Through the following landlines
Phone | (632) 9280110; (632) 9818500 loc. 2521

c. Through email
[email protected]